close
#
Login
Register

Jump to content


Photo

For 2FA related issues

Started By Haris , May 24 2017 11:46 AM

  • This topic is locked This topic is locked
No replies to this topic

Posted 24 May 2017 - 11:46 AM #1

Haris
Veteran

Haris
Posts: 106
Likes: 696




  • Member since:
    20 Feb 2017

    • Time spent:
       91d 5m 48s

  • Total level:
    2,277
    Awards

If you are having two-factor authentication issues and need it disabled. Please make a topic here: 

http://www.alora.io/...ssword-support/

 

Once you've started your topic, fill out the form and include the following information in your post:

 

Your username you're having the issue on.

Your MAC and IP Address.

Any donation receipts and confirmation emails will be asked for if necessary.

 

Once you've done this, a staff member will get back to you as soon as possible.

For those that don't understand how to get the MAC Address of your device, please refer to the information below.

 

 

 

For Windows Users:

  • Open/Run command prompt
  • Once open, type in "getmac"
  • Copy/screenshot all of the results that show and include them in your thread.

 

For Mac Users:

  • Select System Preferences from the Apple Menu at the top left of your screen
  • Choose Wi-Fi from the list of interfaces on the left and click the advanced button
  • Choose the Hardware tab, under that you will see the MAC address of your wireless card

 

For Linux Users:

  • As the root user or user with appropriate permissions
  • Type "ifconfig -a"
  • From the displayed information, find "eth0" (this is the default first Ethernet adapter)
  • Locate the number next to the HWaddr. This will be your MAC address

 

And for those that don't know how to obtain their IP address 

 

 

 

If you have any further questions or are unable to obtain some of this information required, please message a staff member so we can assist you with it.

 

For anyone that needs help setting up their 2fa, please refer to this thread here:

http://www.alora.io/...tication-guide/


  • Jare , Error , Sheep and 16 others like this

Posted Image

Back to Support


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


This topic has been visited by 761 user(s)


    H , OSRSminiBOSS , Anthonywelay , iron pugger , Kevincrype , IddaaClesk , Eugeneglync , MichaelPhign , Craigreode , AustinVak , PetrBon , Jeffreyfrith , ReyesToown , Henryneuth , DennisAquat , RaymondWam , Michaelkeess , Henryanefs , guimaph , El Pres , Brandonkayal , Victornog , EsbeWrend , MichaelAgoro , Normanslork , Woherbert , gotgoodnews , Artureraks , Kareem Sqr , Alaskvn , xHaseeOx , AtIas , Bourva , NathanMop , DanielEngen , Dioneged , Darrellsporm , YorkshireP , kahula , Boingo , ebandiit , Team T , VITTUUSIIT , IronSpaceBar , Dd s twins , Gala225 , Tesstickle , Madgasm , Monarch , Twerk4Jesus , Orion456 , fnv 2 , Mahukita1 , VengXz , Isyutare , Warturtle , Pepitosan , Real Fest , 10inchcock , Llamahelp , Frankjavcee , siimsy , 2faFrosted , New sheets , emrekaya , Shockre , Hoops303 , Hich , IronNaikhi , ANWM , Conue , No potential , dagdanor2 , kmallory360 , ZeZuko , sniffa , gim george , Fe Hoods , reade821 , Phili37 , frac , I12345767867 , ClamHammer69 , Ancientwhale , Darki , stuntondemh0 , 2 , EngelsK , badmash1 , Photopic , Divided Skyy , bvdbunny17 , Skinz , Ll skill l , fan of iron , Detanator , Arosa , Bursma , tenzyy , corructo , Rahutuvi , chombini2 , Big Kev , Apex Sleezy , sesh2 , fly eggs2 , Dildofredde , NathTurfy , cedthepro123 , Steverino2 , Droke , emptyness , The Real 908 , WilliamEyy , Vonne , More glory , Deadhardcore , Pie Punchy , accrecovery , KILFIGER , ManJeff11 , amlost , boomi , cuntpunt , Chrisco1234 , Big Drip Lee , Ayaka , TAsQ , Lukas Locked , cripwalk1 , KuzuWaluzu , throwaway00 , Helis , Smackingthat , johnnie , Snox , Nivea 4 men , GIM mouse , THF46 , 888soldier , taci , 3rdage , Blakeeric , ItsAphelion , vpickles , Kyle , Hollowcast , Isohel , Hi Hog , Yasiin Beyy , helpaphx , gobadpk , regulate3 , Temporary113 , the sloth , brady4655 , prrrav2 , jalapeno , WetCabbage , Gods barrage , Hunty0urhp , Timu , Arkana2 , NutsBuck , Danny Dee , No , Crypto450349 , h3rc 1 , Chill Skill , Revitalizing , ThotBreaker3 , Lucas , Okti , zaxbysssss , SynOG , Tyskie , A91 , Rothers , one more hit , classicgirl1 , Scan , Imaalt19 , utorrent5 , ss1m0nn , CoomInmeBoom , Spudmo , momomooo , Syms , skystarz123 , Ballin247 , Ocrevus , BongRAt , Virjhin , ThotBreaker2 , Classic20 , umbratin , Delrath , Guest5012 , stakebakedjr , Tganga , P2kavitt , Hetskeapje , gyhj , Helpmelogin , FixMyAccount , Doran39 , therisinggod , 0201791 , Mobeel HC , Gimslaving , Ratchet Btc , vallionne , Crucify Me , Awha , CGibbsx6 , PredatorHelp , FatherBeard , jdstorm , Gvidzka , woopster2 , Cloned2 , Skav , ferinlith1 , LJP , Mozambiqueal , Ginarix , AcneStudios , Fe Benny , Czr2 , Mr Strange , A Disgrace , IPattyWagonI , monac2 , LunchBawx , Sweatletics , alcar , Murii , temporaryasd , vinjazed 2fa , IronPhill , julmust , twodollars , C O C O A , Kriticalhits , bucotta2 , UrcumSok , Bleksas , Iron Reck , l8 2 pk2 , Jsts , EIMizk , TeddyKillar , DaMob , N e m a , War Daddy LT , FrankForum , Kadrox , Oh three , HC Tyson , AVICXI , Twice Mina , GSilvy5k , Amica , shedutest , Iron Wok , smeegle , throwaway987 , Im Sun Burnt , MuskyPickle , barrage broz , Bondsformyhc , Jordie22 , s a o s i n , Ubsser , Pradagyy , Milene , Omicron , Qal , XTribulation , fabbeliciou5 , Rough DAft , Rainier , Danger3 , M00NB0Y , UIM 111 , J boogs , volvoV70 , Iron Puncher , Sus Stain , The 0ffice , Baelther , Bunnysnusnu , Trump lost , recoversaucy , Lil Ghilly , Kirito10 , Sunnii , Dirty Flesh , killermasa , MORBAT2 , JinJC , Realism mode , pvm Nextlvl , Road to 1bil , Geazy , noiice , 1 , Qeruina , Chris , havokwar , Tight , browntm , gallonator , CantRecover , He11arbtier , Glories , lotsofcorpse , McWavy , lost ayaka , luci4 , Skiller 9 , doze199 , Erite , GooLeyMan , mochiii , Im homacidal , Mousey420 , Iambamby , Ayds , buttlmeons , AltC , d a u z , EIM Jordi2 , bielsaunlock , chrisvzo , ProbablyBald , Iron L33rs , i3 a l l e , Spichote , juicepop11 , romaji792 , 2fa Recovery , GIM Frost , aFriendsAlt , HEADHUNTR , cspiash , pottymafpat , Dialect , mr jenkins , Hanzo Help , Blin , Lukeyboy , lostronin , Boy Howdy , coleoce , Skiller v8 , Winterfrize , Horse Renoir , Hand Hygiene , mikeoxlong , Layt0n , Fingolfin , ijzeren ed , Paladorin , jeffs hc , Armfourndo , Classic jl , False Snacks , Tropicana , Jacktrax , My Dwh , joyIronboy , ironwhipped , Miller410369 , pikrecovery , ReCalvin , Mahshir , Skinz x , KieranJ , Nogooddrops , Flight Risk , Not A Boy , 99whipping1 , C ult , Lady Deja Vu , nithussan , Classic fb , Jan , Lmaka League , jerdfest , SerenaZero , Proosty , Whamo3 , Hpmaster10 , xElysii , P0P SM0KE , Bano , Pure Fam , nuddaxp , Wolfzban3 , fish4goldi , Nonnya , Oxblastwar , HC Hyper , Katorasiccc , Toughway , wow it , iron mayjor1 , Mendenis , cNr218 , Heina , sendhelpplea , Iron Goobee , ramped2 , Msd , pur0 strs1 , BuccScratchr , LifesUnfairJ , Eimisss964 , snoopsimpai , Kingalric3 , Fe Ctrl , 2fayolo9000 , cantaloupe , deniedae , Gim Eutaxy , W13 , mesossaurus , fernquest , dr heiter2 , SwanSuit , Revvocate , BandoBill , Mizk , QANONisTRUMP , natrome31599 , catears , Cape of Fire , Sveikas2 , krycha109 , Duo Allahu , Jay ML , Slayer btw , mater , Its sean v2 , mrpeanuthelp , Def jerky , needhelpo , litterofcola , Lucaswilli11 , coojad2 , Kaite , spliff3g2 , Pepehandsman , DJ Kiefer , Shitpissfuck , Iron jowat , Real Jiskers , Classic Zone , Iron Othane , IM zerppaz , oak 1234 , Nic s , gusrecovery , Schro77 , GIM Blazed , 65k , ltvance14 , Zoros , Servingx , Jaxob0 , Caviar , nicksmuff , zacidhelp , sunnilail , HashJunk , Iron Zenko , BaggedMilk73 , oijnmukfvrg , gp19 , anoobus , i 074 i , Jaspr 3 , SUCKSTHIS , 20th , gatsbylocked , Itz The Ner , souteneur , spiceice3 , Ironoctair1 , Iron Twins1 , IM Purple , throwaway1 , Real Timmy , Wingami , Ripxre , Sialboat , Jackedman3 , swc2 , HARD DISK , SUPERlIIIlOR , Aritus , YiNsun , Buff AF , Iron Kr3w , GIM Poison , teeth check , Styrofoam , OctoInfant , Lokiberry , FA12529091 , 2iron4you , TrueRange , IronCode , cubia1 , Nyb alt , 9000help , Man lvl3 , MCMUFFIN177 , Aksis , Baf , Patryk , Mythadrius , zack0rd1234 , Katanjayoo , VG2 , ModMark , Acrius , Torangon , sen the Iman , mb121497 , WutangSloth , Aveset , Be Like Me , Zeltron 6 , TheCleKid , farsabackup , Neverluckyy2 , Crispy Duck , kijkmovies , Iron Hoopla , loltrust1 , Thrice Laid , RPDC , Age Of Fury , xxalchxx2 , Cloud Reaper , Laskiaisbull , G O D L Y , theg0d12 , gotta blast , Macke2 , 2x Exp , CHeissos , Alt Nigel , KingMantis , I solo , Pooprt123 , Camey1 , iyacific2 , S550 mustang , Racoon Butt , Real Gtr2 , animalsv2 , VorxJoe , FleshBae , jcurlzz2 , Hazza eya1 , strk0ed1234 , HC Zaraki , MainCleaned , Sexy Woox , NOT TROTZ , Delete VIP , Devon x , D Rand Skill , itskicka , Pazzy , Zuk23 , hawain kus4h , i left crazy , Dolan Zuk , battlerain , Eim Bc , BlueMan9000 , Hettish , Tan Tan , Aury123 , Moyai , Maro , wagglefoot2 , King ruben3 , One Goal , Yuxo , Floppysucker , d p alt 2fa , domdof123 , Amaterastu , No CBs , Schiefzo , Iron ckz , AncientBat , EIM scrub , HardPoint , Heatonz , Elitaz , Toothpick83 , snee2 , data output , Mullli , Messie , Iron revv , Ploea189 , Elite , Mann fra , GiM Kenny , ichimaru , perfext12345 , Itoo1011 , Sappy799 , Donkelaar , SilverDragon , susanboyle , Tgrimnar2 , Imperium , da confefe , Williamp , Iron Psych0 , Rl isek , giants jr1 , Funker , frick2fa , Irin , Dadakonmain , no gf cuz xp , SnoopAlt , MLE SSS , noobpker777 , demongtp , Inky , Korno , e mma , Yonah , West LDN , Patu , X0owl , JamBox , JasonMS , gierskiller , bentoboxaus , Im 13 Btw , Korny , 2Shot2Kill , al1017 , ron jer , Elite Jack , DutchCookii , Level 98 , d34dly zerk , Iron c , EIM Vixn , recover dabz , Not Gfx , Rejectedbow , sad shrimp , BanjiThe2nd , littleidiot , Azrod 2 , Callliber13 , Carvenn , easilyy , Shitfuckpiss , Monac , Ophidian , TheDivineYew , JamesDanko , Fake Shelgon , Rauqs , kingalper44 , TwoPumpChump , Iron Shield , EIM Mar , Elite Gainz , Sluts 4 Sale , Slots R Funn , Dilldo , EIM 6unake , Cookie dough , Desta2FAHelp , FOSSIL , Mack , Apex bot , Baby Yeet , DevilsAdvcte , LTG Arrow , Tarunes123 , a Real Tesla , Unsealed1245 , The Note , bch fkr , Taperole , putplastis , blood man27 , Iron Imbue , fixmyshit , Moluppi , Ignis Dei , whats dat2 , johnny2gg , ohwkk , vnslt , Hardcore UIM , Aixone , B00m3r , Gim astro , Eetzka1 , Corp Sucker , Eim fkey , FalconBytes , Spell check , Deadhead , Junior Obero , Wildz , USJonny , mrJenkins , AmSunset , Tutankhamun , unbaptized , mike pvm , Supreme D , Pkvomit , ziggles123 , EIM GzE , Ezea10 , Vape Tricks , Gorlantol , Kharyrll , R hound , Iron yva , Zanyuki , ManaMANAH , neo1 , Cow King , P0rkyy , Vynx , Eim prim , Iron crustix , Supreme pure , Crsblade , Tjonkie , Inc , ugrenae , KP , ONE HIT KO , Strenx , Imhd v2 , Latte Art , Beer press , Stinkpoesjes , Soanesy24 , fadood