title explains all, players shouldn't have to create alt accounts, not only is it annoying - but it also makes staff members jobs harder. This can stream line the process. No more having to figure out who is on what alt etc.
It shocks me that this hasn't already been fixed, I understand forum accounts are linked with in-game but there should be a way for the banner uses to only be able to access the appeal section.
No support, the rules are made to be followed. In some cases people are just mad and can start spamming the forums bringing more confusion to us, it is some way to they learn from their mistakes working a bit more to make a new account.
Support,you know who the account member is. Unless there account was somehow "hacked" other then that, it will be a good idea to only have them access the appeal section!