Hello, as most of you already know Alora has been suffering intermittent bouts of severe lag which some times leads to 1/4 of the server completely dcing at the same time. This is obviously a wide spread issue, though I dont think it affects everyone at the same time or even at all. This is extremely annoying to play through right now because this issue has been intermittent and persisting for a little over 2 weeks now. I did shout in yell about the issue, and so did countless others. Unfortunately several staff members(not calling specific names out because thats not the point) told us all that it was our own internet connection and that they are not lagging or dcing so there is no server issue. This has been staffs response everytime the issue has been brought to yell. Some staff members told us to record a video next time it happens. Obviously thats pretty ridiculous and no one should be expected to record their own game play 24/7 to catch the intermittent dcs. I am not sure where else to express this concern, it does not seem that staff wants to relay this information to Omicron or the respective parties that might have the power to diagnose or fix the issue. I could be completely mistaken but there hasnt been any clear response that this issue is being taken seriously. I enjoy playing Alora and think it is a great server and all that I am asking for is a response from leadership to indicate that this problem is being dealt with. I do not expect an immediate fix and am okay suffering a period of lag until a solution is found. We just need to know that this is being taken seriously. This post is not to denigrate staff, although I think their responses to this widespread complaint alarmed and upset a lot of people. Thank you for your time.
-Level Ace/ Baitin Irons