Jump to content


Photo

[New Players] Account Disabled

account disabled new help virtualbox fix

  • This topic is locked This topic is locked
5 replies to this topic

Posted 08 April 2017 - 10:59 AM #1

Life
User

Life
Posts: 162
Likes: 57
Location: Upstate NY



  • Member since:
    03 Sep 2016

    • Time spent:
      17d 9h 51m 50s

  • Total level:
    1,151

Hello guys, I've noticed many new players are having the issue [Account disabled] upon trying to log in on a Mac, and a solution has been found. Most of the users have a program called "VirtualBox" installed on their computer, you'll need to uninstall that program, for some reason it prevents the use of Java to correctly function on Alora, and it thinks the client is doing fishy things.

 

It creates a Network Adapter and the Mac Address from that sometimes sneaks into your Java somehow, and almost all VirtualBox Macs are identical; so if someone else got banned using it, you wouldnt be able to login as long as you have that Netwok Adapter. -Dej

 

 

If this has helped at least 1 person, it's worth it. Please be sure to refer players to this fix if the above is happening.


Posted Image

What/who exactly is Life?


Posted 08 April 2017 - 11:27 AM #2

Mewtwo
Veteran

Mewtwo
Posts: 999
Likes: 1,079


  • Member since:
    14 Nov 2016

    • Time spent:
      157d 20h 10m 56s

  • Total level:
    2,277
    Awards

Thanks for the tip, will forward it to people when needed, hopefully it can solve the issue.


Part of Alora's Dream Staff Team

Oldschool Inc.

 

classic_large.png Classic Mew 1.2/4.6B

hcim.png Death Loc

 

 


Posted 08 April 2017 - 11:32 AM #3

6ixKid
Ex-Staff

6ixKid
Posts: 99
Likes: 84
Clan: The Next Generation



  • Member since:
    07 Nov 2016

    • Time spent:
      36d 35m 51s

  • Total level:
    2,277
    Awards
Thanks for the tip will keep this in mind my good sir. Cheers!

Posted 08 April 2017 - 12:09 PM #4

Dej
User

Dej
Posts: 176
Likes: 64


  • Member since:
    01 Dec 2016

    • Time spent:
      16d 17h 22m 24s

  • Total level:
    2,277

Hey dat quote is me, shoutout to me for being awesome. 


Posted Image

Posted Image


Posted 08 April 2017 - 12:11 PM #5

Diva
Master Donator

Diva
Posts: 4,035
Likes: 2,329


  • Member since:
    19 Nov 2016

    • Time spent:
      229d 4h 45m 43s

  • Total level:
    2,277
    Awards

Good job on the guide, @Life. I know this will be very helpful for the players who encounter the MAC address issue.

One thing though, think @Dej deserves a credit for this, since after his assistance you decided to make a guide. :P

 

Other than that, thanks for the guide. Cheers.



Posted 09 April 2017 - 04:55 AM #6

Sheep
Veteran

Sheep
Posts: 5,002
Likes: 3,868
Location: Netherlands




  • Member since:
    11 Nov 2016

    • Time spent:
      254d 15h 25m 54s

  • Total level:
    2,277
    Awards
Thanks for this @Life , would save a lot of time for us.
Appreciated.

DiFZ2Y0.png

 

hK2Oxeq.png

lOWOdZK.png

unknown.png
gcsafeR.png

Spoiler




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users