This topic is locked
Please allow up to 24 hours for your payments to be processed and for the tokens to be added to your account(s).
The processing time is dependent on BMT and PayPal as they verify and process your payment(s). If the issue persists beyond this timeframe, you may contact PayPal's customer service or visit BMT's website at https://www.bmtmicro.com/contact-us/ for further assistance.
Please ensure you are logged into the correct account for which you made the donation. You can verify this by checking the username displayed at the top right corner of http://www.alora.io/store/.
In-game and forum accounts are linked together; creating one automatically attaches the other.
If your donation has not processed after 24 hours, please post in the donation support section at https://www.alora.io...nation-support/. Include details such as your donation method (PayPal or BMT), transaction receipt number, email used for payment and confirmation, as well as the username of the account for which you donated.
For further assistance, you can reach out to our support team through the aforementioned channels.
