- This topic is locked
Posted 18 May 2018 - 11:03 AM #1
Posts: | 2,045 |
Likes: | 1,828 |
Location: | N/A |
-
Member since:
15 Sep 2017 - Time spent:
134d 20h 31m 16s
Total level:
2,277
- Iron Foxit likes this
If you require any assistance, please do not hesitate to PM me by clicking here
Two-Factor Authentication | Client Assistance | Official Rules | Staff List | Appeal
Posted 18 May 2018 - 11:11 AM #2
The helpdesk is a good idea but maybe implemented differently, I would like to see that players could do ;;help in-game and choose a option, and any of the staff-members gets a notification in the chatbox that the player needs help , and go from there.
for the other suggestions you have my support.
- Dylain likes this
Posted 18 May 2018 - 11:22 AM #3
No support for the 24/7 live chat/help desk. I haven't seen a top server use this, simply because there is too many players. We don't have 100% someone online in every time zone, nor do we give "shifts". Think if a lot of people aren't available, will kind of ruin the purpose. The current system of posting threads/assisting through replies is basically a forum help desk. As for @To Gain his suggestion would be nice, but people can just PM a staff member. If we were to get notified every time someone needs help, what if you were helping multiple people? Messages would disappear quickly, also say you are busy for a few minutes? Than people would feel ignored.
Player count suggestion - Cool, I don't know if it is truly needed but maybe when you hit how many players online, instead of a bunch of names it shows what you are asking.
Quick Cancel Slayer - Full support.
Icons in PM - QoL could assist players in making sure they are talking to who they are (in case of quick glimpses).
Reply in PM - If the player is added you can do this, I always add someone when I assist them than delete. (just for that purpose)
100->200 friends - I don't think anyone talks to 200 people throughout the day, but support.
Teleport Wizard - Support, don't see an issue.
Posted 18 May 2018 - 11:51 AM #4
Regarding icons in PMs, I only think the server support icon should be added. Follows the standard of having staff symbols in PM.
Quick cancel yes please, tab to swap between PM replies is something that's been suggested many times.
Player count by game mode sounds interesting, gotta admit I'm curious how many people are online on each game mode.
No support for being able to set home teleport to any available option.
Posted 22 June 2018 - 07:53 PM #5
Your suggestion has been declined, if you feel this was wrongfully done please contact a Forum Moderator+.
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users