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More Descriptive Suggestion Handling



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Posted 31 May 2020 - 11:55 AM #1

Xero Mag3
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What is your suggestion?:

Be more descriptive when handling suggestions. Provide information as to why the suggestions are declined.

 

Is this in OSRS?:

No.

 

Has this suggestion been accepted already?:

No.

 

How would this benefit Alora?:

This doesn't stem from personal suggestions of mine being declined, I just think the way suggestions are handled shows a lack of compassion for the person suggesting it. I mean just think how you'd feel putting in a suggestion and having it declined with no reason given. I just think to reduce the step of having to reach out to the staff after your suggestion is declined, you should provide the reason for it being declined on the post as to give some insight not just to that user but anyone who was interested in that suggestion. It would only help provide us with the information so we can adjust suggestions or even shape new ones from understanding why previous ones weren't accepted. I just view it like applying for a job and being overlooked or declined without a reason, doesn't help you grow or show you what you could do to get a different result. As always all feedback is appreciated and welcomed!


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Posted 31 May 2020 - 11:53 PM #2

Sheep
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Agreed, mentioned this a few days ago as well to some staff, wouldn't hurt.


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Posted 01 June 2020 - 06:20 AM #3

EIM GRND
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I could get behind this. Allows us to take the suggestions and expand to within reasoning as mentioned. +1



Posted 01 June 2020 - 08:39 AM #4

Open Casket
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Personally this would be great, especially if you can’t quite get your point across the way you want this might make it so you can correct that if you know why it is declined.
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Posted 01 June 2020 - 12:05 PM #5

MT
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Fair points that made in your post. Rather than just “Your suggestion has been accepted/declined” there should be more depth on why the suggestion was accepted/declined. Would definitely encourage people to make more reasonable suggestions.

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Posted 01 June 2020 - 01:53 PM #6

Perkamentus
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I fully agree with. at least you know what to improve next time you make a suggestion


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Posted 09 June 2020 - 04:07 PM #7

A BJ
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Neutral. I feel that some of the posts could have an explanation for why they are declined but some suggestions are so out there and don’t really need an explanation.

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Posted 30 June 2020 - 02:29 PM #8

Omicron

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Your suggestion has been accepted.






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